Terms and Conditions

Effective Date: 05-08-25

Welcome to Kraftnix India. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Introduction

These Terms and Conditions (“Agreement”) govern your use of https://kraftnixindia.com operated by Kraftnix India (“we,” “our,” “us”).

2. Products & Services

We offer a wide range of personalized and non-personalized gifts. Product descriptions, images, prices, and availability are subject to change without notice.

3. Personalised Gifts

Important Note:
Personalised products are custom-made as per your specifications (e.g., name, image, date, message). Due to the unique nature of these items:

They are not eligible for return or exchange.

No refund will be issued for personalized gifts unless the item is damaged or defective upon delivery.

Please double-check all personalization details before placing the order.

4. Pricing and Payment

All prices are in Indian Rupees (INR) and inclusive of applicable taxes. We accept payments via secure gateways. Once the order is confirmed, the total amount is non-refundable unless eligible under our refund policy.

5. Order Acceptance

We reserve the right to reject or cancel any order at our discretion, including but not limited to unavailability of product, pricing errors, or suspicious activity.

6. Shipping & Delivery

We strive to ship all orders within the mentioned timelines. However, delays due to courier issues, weather conditions, or unforeseen events are not under our control.