Terms and Conditions
Effective Date: 05-08-25
Welcome to Kraftnix India. By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Introduction
These Terms and Conditions (“Agreement”) govern your use of https://kraftnixindia.com operated by Kraftnix India (“we,” “our,” “us”).
2. Products & Services
We offer a wide range of personalized and non-personalized gifts. Product descriptions, images, prices, and availability are subject to change without notice.
3. Personalised Gifts
Important Note:
Personalised products are custom-made as per your specifications (e.g., name, image, date, message). Due to the unique nature of these items:
They are not eligible for return or exchange.
No refund will be issued for personalized gifts unless the item is damaged or defective upon delivery.
Please double-check all personalization details before placing the order.
4. Pricing and Payment
All prices are in Indian Rupees (INR) and inclusive of applicable taxes. We accept payments via secure gateways. Once the order is confirmed, the total amount is non-refundable unless eligible under our refund policy.
5. Order Acceptance
We reserve the right to reject or cancel any order at our discretion, including but not limited to unavailability of product, pricing errors, or suspicious activity.
6. Shipping & Delivery
We strive to ship all orders within the mentioned timelines. However, delays due to courier issues, weather conditions, or unforeseen events are not under our control.
7. User Responsibilities
You agree not to misuse the site, not to provide false information, and not to infringe any laws or rights while using our platform.
8. Limitation of Liability
Kraftnix India shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be resolved in the courts located in [Your City, India].
8. Contact Us
If you have any questions about these terms, please contact:
Email: kraftnixindia@gmail.com
Phone: +91 8871 183083